Legal and data handling
Privacy Policy
This policy describes how Duova LLC, registration number 402381025, with a registered address at 40 Zhuli Shartava St, Tbilisi, Georgia, handles personal data submitted through duovallcge.digital. It applies to this website only.
At a glance
- Covers
- This website
- Data sold
- None
- Requests
- [email protected]
Written in plain language so you can see what we hold and why, before you send anything.
Information we collect
When you submit the contact form, we collect the name, email address, company name and project description you provide. If you contact us by email or phone, we hold that correspondence and the contact details you used.
The site may collect standard technical information such as browser type, approximate location derived from IP address, and pages viewed, for security and traffic analysis. That information is used in aggregate to keep the site running and to spot attempts to abuse it; it is not used to build a profile of you as a person.
You give us
- Your name, so we know who is asking
- An email address we can reply to
- Company name and a short project description
The site records
- Browser type and general device information
- Approximate location from your IP address
- Pages viewed and the time of the visit
How we use the information
Answering your enquiry
We read what you send and reply with an answer, a scope, or a proposal. If an engagement starts, the same details carry into the working relationship.
Preparing a quote
Your company name and description help us put together pricing and timing that match what you actually asked for, instead of a generic estimate.
Running the site
Technical records help us keep pages loading, notice traffic spikes, and see which service pages visitors read most. We use them as numbers, not as a file on you.
Protecting the site
We look at access patterns to block spam submissions and repeated automated requests. This is the one place where a technical record may be reviewed on its own.
What we do not do
We do not sell personal data, and we do not use it for automated decision-making or profiling. Nobody at Duova LLC (Webu) is running your enquiry through a scoring system to decide whether you are worth a reply.
Legal basis and retention
Two grounds cover almost everything we hold, and both come from you contacting us.
- Your request
- We process enquiry data because you asked for information or a quotation.
- A contract
- Correspondence is held to prepare or perform an agreement, if one follows.
- Site security
- Technical logs support a legitimate interest in keeping the site online and clean.
Enquiry records are retained for as long as needed to handle the request and any resulting engagement, then archived or deleted. You may request deletion of your enquiry data at any time, subject to any records we are required to keep.
Sharing with third parties
Service providers
Data may be processed by service providers that host this website or deliver email, acting on our instructions and under confidentiality obligations. They receive what is needed to run the service and nothing more.
Not for marketing
We do not share submitted personal data with third parties for marketing purposes, and we do not pass your details to any list or partner network.
Project platforms
Where a project requires third-party platforms, any data transfer is governed by the separate agreement for that engagement, not by this website policy.
Legal requests
If a lawful authority requires records we hold, we disclose only what that request covers. We do not volunteer more than is asked.
Your rights
You may request access to the personal data we hold about you, ask for corrections, or request deletion. Requests should be sent to [email protected] with enough detail for us to identify your record.
We will respond within a reasonable period and may ask you to verify your identity before acting on a request. That check protects your record from being changed by someone else.
Ask what we hold
Tell us the email address or company you used and we will confirm which enquiry records relate to you.
Correct a detail
If a name, company or email is wrong, say what should change and we will update the record rather than replace it.
Request deletion
We delete enquiry data on request, except for records we are required to keep for accounting or legal reasons.
Security and contact
We apply reasonable technical and organisational measures to protect submitted data. Access to enquiry records is limited to the people who need it to answer you. No method of transmission over the internet is entirely secure, and we cannot promise absolute security.
Questions about this policy, or requests concerning your data, should be directed to [email protected]. You can also reach the studio by phone on +65 6240 0803, Monday to Friday, 9:00 AM – 6:00 PM.
Duova LLC (Webu)
Web development, e-commerce, mobile applications and UX/UI design.
- Registration number
- 402381025
- Registered address
- 40 Zhuli Shartava St, Tbilisi, Georgia
- [email protected]
- Phone
- +65 6240 0803
- Working hours
- Monday to Friday, 9:00 AM – 6:00 PM
This policy covers duovallcge.digital only. Other sites we link to keep their own policies.
Questions people ask before sending anything
Do I have to give my details to browse the site?
No. You can read every page without submitting anything. The form is only there if you want a reply about a project, and the technical records described above are collected regardless of whether you fill it in.
How long does a reply take?
Enquiries are read during working hours, Monday to Friday, 9:00 AM – 6:00 PM. If you write outside those hours, the message waits until the next working day rather than disappearing.
Can I ask you to delete an old enquiry?
Yes. Email [email protected] with the address or company you used and we will delete the enquiry record, unless a legal or accounting rule requires us to keep it. We will tell you if that exception applies.
What happens to data after a project ends?
Project data is handled under the separate agreement for that engagement. This website policy covers what arrives through the site and by email, not the working files of a delivered project.
Last updated 28 October 2026. If the way we handle data changes, this page is the place that changes first.
Duova LLC (Webu)
Registration number 402381025 · 40 Zhuli Shartava St, Tbilisi, Georgia · +65 6240 0803 · [email protected]